AQMesh is now being supplied and supported directly in the UK, as a positive step towards providing fast, direct manufacturer support. The UK-based manufacturer has already been supporting global users directly since the product first launched ten years ago and is now extending that same support to UK customers.
AQMesh is designed, developed, manufactured and fully supported from its Stratford-upon-Avon factory and office. The small sensor air quality monitoring system has been proven throughout the globe, including extensively across the UK, in a wide range of real-world environments and conditions. The team at AQMesh have experience supporting numerous air quality networks, including the ground-breaking Breathe London pilot. In addition to demonstrable performance, the product comes with a free 5 year manufacturer’s warranty – and is the first small sensor system to offer one. The warranty underpins years of proven product quality in terms of the hardware itself as well as longevity in the field and long-term baseline stability.
Short and long-term rental options have always been offered to all AQMesh customers in addition to purchasing pods and these are now available for UK users direct from the manufacturer. Customers can benefit from AQMesh’s highly experienced and fast-responding technical support and customer service teams, as well as remote diagnostics, remote upgrades and onsite support when required.
Users can also access their data services direct from the bespoke AQMeshData.net secure cloud server through either a secure web application offering dynamic data visualisation, API integration or as a completely free-of-charge download option allowing a data file to be emailed at a regular schedule.
Amanda Billingsley, Managing Director for Environmental Instruments Ltd, the company which manufactures AQMesh, comments “We are proud to have been partners with Air Monitors for so many years and to have jointly achieved the huge growth in use of small sensor systems in the UK. We and ACOEM UK agree that now is the moment to make a positive change, formally ending ACOEM UK’s exclusive distribution of AQMesh and offering our products and services direct to the UK market. We are looking forward to having more direct contact with our users and being able to support their applications, learning more and responding to requirements.”