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AQMesh technical support

Technical support resource

This area is for existing users who require technical support and access to training videos. In the section you will find:-

Operating manuals
Installation guides & procedures
Guidance documents
Technical specifications
FAQs
Training videos

If you need to contact technical support please email support@aqmesh.freshdesk.com and include the pod serial number and description of the issue in the title.

Operating manuals & procedures

User manual

User manual

AQMesh user manual.

Solar pack manual

Solar pack manual

AQMesh solar pack manual

Wind speed & direction manual

Wind speed & direction manual

AQMesh wind speed & direction sensor manual

AQMesh API instruction manual

AQMesh API instruction manual

AQMesh API instruction manual

Quick start guide

Quick start guide

AQMesh quick start guide

Solar pack installation guide

Solar pack installation guide

AQMesh solar pack installation guide

Sensor alerts from AQMeshData

Sensor alerts from AQMeshData

Sensor alerts from AQMeshData.net

Guidance documents

Electrochemical sensors handling advice

Electrochemical sensors handling advice

Electrochemical sensors handling advice

Rebasing guidance

Rebasing guidance

Rebasing guidance

Scaling against diffusion tubes

Scaling against diffusion tubes

Scaling against diffusion tubes

Replacing the particle inlet collar

Replacing the particle inlet collar

Replacing the particle inlet collar

Pros and cons of using R2

Pros and cons of using R2

Pros and cons of using R2

Upgrading AQMesh firmware to v5.4

Upgrading AQMesh firmware to v5.4

Upgrading AQMesh firmware to v5.4

Using the heated inlet for PM

Using the heated inlet for PM

Using a heated inlet for PM monitoring

API example

API example

API end-point collection example code

PM fraction inversions

PM fraction inversions

PM fraction inversions

Technical specifications

Technical specification

Technical specification

AQMesh technical specification

Solar pack technical specification

Solar pack technical specification

AQMesh solar pack technical specification

Wind speed & direction technical specification

Wind speed & direction technical specification

AQMesh wind speed & direction sensor technical specification

Particle counter specification

Particle counter specification

AQMesh particle counter specification

FAQs

Upgrading PM processing algorithms

Upgrading PM processing algorithms

Upgrading PM processing algorithms

Upgrading gas processing algorithms

Upgrading gas processing algorithms

Upgrading gas processing algorithms

Redacted data

Redacted data

Redacted data

Extreme environment flagging

Extreme environment flagging

Extreme environment flagging

Explaining deliquescence

Explaining deliquescence

Explaining deliquescence

Using your own SIM card

Using your own SIM card

Using your own SIM card

Training videos

AQMesh LED start-up sequences

 

Using an external power supply

 

Cleaning & replacing the PM counter

 

Editor training video

AQMesh simple post installation

 

Updating the pod firmware

 

Pod viewer training video

 

Data viewer training video

Installing the AQMesh solar pack

 

How to physically replace a sensor

 

Account manager training video

 

Updating the serial number of a sensor

Contact us

If you need to contact technical support please email support@aqmesh.freshdesk.com and include the pod serial number and description of the issue in the title.